Your safety & rights
Transparency and safety matter. These pages explain your rights and how we uphold them.
How we collect, use and protect your personal information.
How to raise a concern and how we respond.
Your rights under the Charter of Aged Care Rights.
How we keep clients safe from harm, abuse and neglect.
How we uphold the Aged Care Quality Standards.
Your right to an advocate and to make informed choices.
The standard of behaviour you can expect from our people.
Our commitment to an accessible, inclusive service.
