HOME CARE

Community Care Services is an approved Home Care Packages (HCP) and Consumer Directed Care (CDC) provider to provide a range of ‘at home’ services for people over 70 years old so that they remain independent and enjoy a quality of life with dignity for as long as possible. All clients must be assessed by an Aged Care Assessment Team (ACAT) to be eligible for a package.

Greek speaking carers provide assistance to Greek speaking clients with services like shopping, light housework, meal preparation, transport (e.g. to medical appointments, church services, social activities), personal care, in-home respite and advocacy.

The Greek Orthodox Community will transition its current Community Aged Care Packages to the new Consumer Directed Care (CDC) Home Care Packages.
The CDC is a model of care aimed to give the client and or their representative more choices and control over their services. Focus will be on wellness, reablement and enhancing and maintaining independence.

There are 4 levels of HCP:
Level (1) – basic needs – may include cleaning, social support, centre based activities, maintenance
Level (2) – designed to meet a person’s daily needs with tasks such as showering, meals, transport, community events with a rehabilitation focus
Level (3) – in addition to level 2, there is a nursing input in the design and on-going management of assessed needs.
Level (4) – for people with complex care needs, who may be suffering from dementia or other cognition deficit.

An important part of the CDC is that it is all about building on what you CAN do. It is about helping you to continue to live a good life at home.   

HCP's can offer the following services:

Personal Care:
     Dressing, showering, bathing, toileting
     Preparing meals

Help to stay healthy:
     Allied health professionals
     Nursing
     Equipment

Support Services:
     Cleaning and laundry
     Shopping and taking you to appointments
     Gardening and Home maintenance
     Modifying your home for safety
     On call service

These seek to ensure clients:
• Have relevant information to make informed choices about the type of care they receive.
• Receive quality services that meet their assessed needs.
• Receive coordinated, planned and reliable services.
• Are encouraged to exercise their preferred level of social independence.
• Have their dignity and privacy respected and can access personal information.
• Have access to fair and effective procedures for dealing with complaints and disputes.
• Can access an advocate of their choice.

There is always a very high demand for the 
Home Care Packages (HCP) Program and thus there is normally a waiting list for clients to be allocated a package. If you would like further information on our HCP Program please contact our office on 7088 0500.

Please go to www.myagedcare.gov.au or phone 1800 200 422 for an ACAT assessment.

Download HCP booklet_2017